Terms & Conditions

Last Updated: 23/11/2025

 

These Terms & Conditions (“Terms”) govern the use of the website https://thevaginestory.com/ (“Website”) operated by SOLSTICEA ELIXIR PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, having its registered office at:

VO-688, WeWork Berger Delhi One, C-001/A2, Sector 16, Noida,
Gautam Buddha Nagar, Uttar Pradesh — 201301, India.

By accessing, browsing, or using this Website, You (“User,” “You,” “Your”) agree to be legally bound by these Terms and all policies referenced herein. If You do not agree, You must discontinue use of the Website immediately.

These Terms form a binding contract between You and SOLSTICEA ELIXIR PRIVATE LIMITED (“Company,” “We,” “Us,” “Our”).

1. Right to Modify Terms

We reserve the right to amend, update, or revise these Terms at any time without prior notice. Changes take effect immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised terms.

2. Website Modifications

We may update the Website, its features, products, and content without prior notice. We do not guarantee uninterrupted, error-free, or always-accurate access to the Website.

3. Eligibility

You must be:

• 18 years or older, and
• Legally competent under the Indian Contract Act, 1872

Minors may access the Website only under parental or guardian supervision.

4. Account Registration & User Responsibilities

4.1 Users may be required to create an account to make purchases or access features.
4.2 You are responsible for:

• Maintaining confidentiality of login credentials
• Ensuring all information provided is accurate and updated
• All activities conducted under Your account

4.3 The Company is not liable for unauthorized account access due to user negligence.

5. Prohibited Use

You agree not to:

• Use the Website for unlawful or fraudulent purposes
• Copy, extract, scrape, or reproduce content for commercial use
• Impersonate other users or entities
• Attempt to hack, disrupt, or reverse-engineer Website systems
• Upload forbidden, defamatory, obscene, abusive, or harmful material

Violation may result in account suspension, termination, or legal action.

6. User Content & Licensing

6.1 Users retain ownership of content submitted (reviews, media uploads, comments).
6.2 By posting content, You grant the Company a worldwide, royalty-free, perpetual, irrevocable license to:

• Use, display, reproduce, store, publish, and distribute such content
• For marketing, feedback, testimonials, analytics, communication, and advertising

We reserve the right to remove inappropriate or infringing content.

7. Intellectual Property

• All branding, trademarks, logos, product designs, digital assets, text, graphics, packaging, and Website content belong to the Company.
• No user may copy, resell, modify, reproduce, or commercially exploit the Website or its contents without written consent.

Unauthorized use may result in civil or criminal action.

8. Product Information, Pricing & Availability

• Prices, offers, product descriptions, and availability are subject to change without notice.
• We reserve the right to modify or discontinue products at our discretion.

Errors in pricing or descriptions may result in cancellation or refund.

9. Payment Terms

All payments must be made using authorized payment methods displayed at checkout.
For COD orders, users must comply with our Cash on Delivery Policy.

The Company is not responsible for payment failures caused by payment gateways or banks.

10. Cancellation, Returns & Refunds

Policies are governed by:

• Shipping & Delivery Policy
• Cancellation Policy
• Return & Refund Policy
• COD Policy

Users agree to review these policies before purchasing.

11. Disclaimer of Warranties

The Website, products, and services are provided "as is" and "as available" without warranties of any kind, including:

• Fitness for a particular purpose
• Merchantability
• Accuracy or completeness
• Non-infringement

We do not guarantee uninterrupted access, error-free functionality, or virus-free systems.

12. Limitation of Liability

To the fullest extent permissible under law, the Company shall not be liable for:

• Loss of profits, revenue, data, business, or goodwill
• Indirect, consequential, or punitive damages
• Damages arising from improper use, logistics delays, or third-party failures

Our maximum liability shall not exceed the value of the product purchased.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company from claims, damages, liabilities, legal fees, or disputes arising from:

• Violation of these Terms
• Misuse of Website
• Breach of intellectual property rights
• Fraudulent or unlawful activities

14. Third-Party Links & Integrations

We may link to third-party websites or tools.
We are not responsible for:

• Their security
• Their content
• Their data handling practices

Users interact with external links at their own risk.

15. Suspension or Termination

We may suspend, restrict, or terminate access to accounts or the Website without notice in cases including:

• Policy violations
• Fraud or abusive behavior
• Any conduct harming the Company or users

16. Force Majeure

The Company is not liable for delays or failure to perform obligations due to events outside reasonable control, including natural disasters, pandemics, cyber-attacks, strikes, war, or regulatory restrictions.

17. Privacy

Use of the Website is governed by our Privacy Policy and Cookies Policy.
By using the Website, You consent to the collection and usage of data as described therein.

18. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
All disputes shall fall under the exclusive jurisdiction of the courts in:

Gautam Buddha Nagar, Uttar Pradesh, India

19. Contact Information

SOLSTICEA ELIXIR PRIVATE LIMITED
Email: sampark.tvs@solsticeaelixir.com
Phone: +91 94296 93940
Address: VO-688, WeWork Berger Delhi One, C-001/A2, Sector 16, Noida, Uttar Pradesh — 201301, India